Refund policy
Nouritop Return & Refund Policy
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At Nouritop, your satisfaction is our top priority. We stand behind the quality of our supplements and wellness products. If you are not completely satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
We accept returns within 30 days of the delivery date if:
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The item is unopened, unused, and in its original packaging.
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You can provide a valid proof of purchase (order number or receipt).
Due to health and safety regulations, we cannot accept returns of:
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Opened or used supplement bottles.
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Items damaged after delivery.
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Free gifts or promotional items.
2. How to Request a Return
To start a return, please contact our support team at
📧 support@nouritop.com
Include your order number, the item name, and a short explanation for the return.
Once approved, we’ll provide you with a return address and instructions for shipping the product back to us. Customers are responsible for return shipping costs, unless the product arrived damaged or defective.
3. Refunds
Once your return is received and inspected, we will notify you via email.
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Shipping fees are non-refundable, unless the error was on our part.
4. Damaged or Defective Items
If you received a damaged or defective product, please contact us within 7 days of receiving your order.
We will gladly send a replacement or issue a full refund, including shipping.
5. Order Cancellations
Orders can be canceled within 12 hours of purchase if they haven’t been processed yet.
Once shipped, orders cannot be canceled but can still qualify for return if unopened.
6. Exchanges
We currently do not offer exchanges.
If you wish to get another product, please request a refund (if eligible) and place a new order.
7. Contact Us
If you have any questions about our Return & Refund Policy, reach out anytime:
📧 support@nouritop.com